ANDRYADI, A. A.; NAZRIL, S.; ANFANTI, R. N.; SUKMA; AGUSTIANI, D.; NURRAHMAN, A. S. Analisis Otomatisasi Layanan TI Berbasis ITIL 4: Systematic Literature Review . Jurnal Sistem Informasi dan Teknologi (SINTEK), [S. l.], v. 6, n. 2, p. 174–180, 2026. DOI: 10.56995/sintek.v6i2.271. Disponível em: https://www.sintek.stmikku.ac.id/index.php/home/article/view/271. Acesso em: 17 jun. 2026.